JAMIN HEGEMAN

Service Design Leader & VP, SERVICE DESIGN NETWORK

  • Jamin Hegeman is Head of Experience Strategy at Capital One, where he leads design teams across multiple business units to support end-to-end service experiences and transform business operations to be more customer and design centric.
  • He supports and mentors designers to develop their craft, while helping businesses articulate service strategy and define experiences that benefit customers, employees, and the business.
  • As VP of Service Design Network, he has helped the Service Design Network grow and influence thousands of designers and business leaders around the world.

OTHER SPEAKERS

JIMMY WALES
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JIMMY WALES

WIKIPEDIA

CHRISTOPHER WYLIE
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CHRISTOPHER WYLIE

Whistleblower & Data Scientist

FRANCESCA BRIA
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FRANCESCA BRIA

Italian Innovation Fund

JAMIN HEGEMAN
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JAMIN HEGEMAN

SERVICE DESIGN NETWORK

MICHAEL SCHRAGE
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MICHAEL SCHRAGE

MIT SLOAN SCHOOL

RUDY DE WAELE
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RUDY DE WAELE

Conscious Business & Life Design Strategist

CANAY ATALAY
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CANAY ATALAY

CHILDREN FIRST WORLD

HALUK LEVENT
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HALUK LEVENT

AHBAP

PETE JENKINS
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PETE JENKINS

Gamification Strategist & Mentor

MARCO MÄKINEN
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MARCO MÄKINEN

TBWA\Helsinki

MARTIN KUNZE
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MARTIN KUNZE

Memory of Mankind

BEYZA KAPU
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BEYZA KAPU

L'Oréal

NUZHET ALGUNES
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NUZHET ALGUNES

Clue Istanbul

RICHARD NORTON
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RICHARD NORTON

Tiny Giant

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